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Skill Based Matrix

A Skill Based Matrix provides a pictorial summary of the skill areas in which employees are expected to cross-train. Each column represents a process (or step in a process) and each row is a level of difficulty. Each “square” is called a skill block. A group of skill blocks provide the employee with a skill path to follow.

SOURCE:  hrVillage.com

Skill Blocks

For each skill block the following information should be defined:

Knowledge Required

Activities

Standards / Certifications

Provides information on the knowledge required to perform the activities of the skill block.

Examples:

  • Knowledge of new account development technique.
  • Knowledge of company products and services.

Provides information on the activities performed in the skill block.

Examples:

  • Make sales calls.
  • Represent company at trade shows.

Provides standards/certifications that will result when an employee has the appropriate knowledge and successfully performs the activities in the skill block. Whenever possible this should provide quantitative information.

Examples:

  • Five sales calls completed every month.
  • One closed sale account each quarter.

SOURCE:  hrVillage.com